Shipping Policy

At SulPhy, we aim to provide fast, reliable, and secure shipping for all orders. This Shipping Policy explains how we handle order processing, delivery timelines, and shipment updates.

• Order processing: 1–3 business days
• Delivery time: 5–10 business days
• Tracking: Sent by email after shipment
• Shipping area: United States only

1. Order Processing Time

• All orders are processed within 1–3 business days
• Orders are not processed on weekends or holidays
• You will receive a confirmation email once your order is placed

Our products include body wash and personal care products.

2. Shipping Time

• Estimated delivery time: 5–10 business days
• Delivery times may vary depending on your location and external factors

3. Shipping Charges

• Shipping costs are calculated at checkout (if applicable)
• Any applicable shipping fees are displayed before payment

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email
• You can use the tracking number to monitor shipment status

5. Shipping Delays

While we work to deliver orders on time, delays may occur due to:

• Weather conditions
• Carrier issues
• High demand or peak seasons

We appreciate your patience in such situations.

6. Incorrect Address

• Please ensure your shipping address is correct at checkout
• We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers

7. Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us immediately. We will work with the shipping carrier to help resolve the issue.

8. Contact Information

For shipping-related inquiries, contact us:

🌐 Website: SulPhy
📧 Email: support@sulphy.us
📍 Address: 104 Valley Acres Dr, Whiteville, NC 28472
📞 Phone: +1 917 277 6113